FAQ
FREQUENTLY ASKED QUESTIONS
We manufacture a wide range of LED display screens including indoor LED displays, outdoor LED displays, rental LED screens, transparent LED displays, and customized LED video walls for various applications such as advertising, sports venues, events, and control rooms.
Indoor LED displays are designed for use in controlled environments and typically have higher resolution for close viewing. Outdoor LED displays are waterproof, weather-resistant, and much brighter to ensure visibility under sunlight.
Pixel pitch depends on the viewing distance. The smaller the pixel pitch, the higher the resolution and the closer the audience can be. For example, a P2.5 display is suitable for indoor use with close viewing, while P10 is commonly used for large outdoor billboards.
Yes, we provide full customization services including screen size, shape, resolution, brightness, installation type, and control system to meet your specific project requirements.
Our standard lead time is 15 to 25 working days, depending on the order quantity and customization level. We will always confirm the timeline before order confirmation.
You can provide the installation location, screen size, indoor or outdoor use, viewing distance, application scenario, preferred pixel pitch, installation method, and project timeline. These details help JR Visual recommend the right product configuration and provide a more accurate quotation.
Yes. JR Visual provides LED display solutions for both fixed installation projects and temporary event use. Fixed installation projects usually focus on long-term stability, maintenance access, and structural integration, while event projects require faster installation, easier disassembly, and flexible setup.
Yes. JR Visual provides LED display solutions for XR studios, film studios, live streaming, and broadcast environments. These projects usually require high refresh rate, stable image performance, accurate color, and seamless visual presentation to support camera shooting and production needs.
Yes. JR Visual can provide suggestions for pixel pitch, brightness, refresh rate, cabinet structure, installation method, control system, and maintenance design. These technical choices affect image clarity, viewing comfort, installation cost, and long-term use.
Yes. JR Visual supports creative LED display solutions for projects that need more than a standard flat screen. This can include curved screens, transparent displays, flexible displays, rotating displays, spherical displays, and other custom structures depending on the project space and visual concept.
JR Visual provides after-sales support for product use, installation questions, technical troubleshooting, maintenance guidance, and replacement parts. Customers can contact the team when they need help with display operation or project follow-up.
JR Visual packs LED display products according to export shipping requirements. The packaging is designed to protect LED modules, cabinets, accessories, and control components during transportation, reducing the risk of damage before installation.
Yes. JR Visual can provide guidance for replacing damaged LED display modules. With the right spare parts and maintenance instructions, customers can replace faulty modules more efficiently and keep the display operating properly.
Yes. JR Visual can provide transparent LED display solutions for glass walls, retail windows, commercial buildings, and creative indoor spaces. These displays can show visual content while keeping a certain level of transparency.
Yes. JR Visual provides rental LED display solutions for touring events, festivals, stage shows, exhibitions, and temporary installations. These projects usually need fast assembly, easy disassembly, stable structure, and flexible screen configuration.
Yes. A kinetic LED screen needs more planning than a fixed LED display because it includes moving structures. The installation space, load-bearing structure, movement range, power layout, signal wiring, and maintenance access should be checked before production.
