1. Purpose and Scope

We maintain detailed pricing records and related information to ensure we operate our business fairly and efficiently. This policy ensures that these records are managed securely and, where appropriate, kept confidential, and that individual and business customers understand their rights with respect to their pricing-related data.

This policy covers:

• Price quotes, proposals, estimates, and contracts;
• Customer billing and payment details related to pricing;
• Discount programs, rebates, and volume pricing arrangements;
• Internal pricing models, cost breakdowns, and profit analysis;
• Any personal data associated with pricing records (e.g., contact name, business email, phone number).

2. Definitions

• Pricing Data: Any information that directly or indirectly describes prices, rates, discounts, quotes, bids, cost structures, rebates, margin calculations, or other information used to set, negotiate or communicate prices.
• Personal Data: Any information relating to an identified or identifiable natural person (e.g., name, email, phone).
• Confidential Information: Pricing Data and any other non-public business information designated as confidential by contract, policy, or practice.

3. Lawful bases for processing

We process Pricing Data for legitimate business purposes, including contract performance, pre-contractual steps, legal compliance, and our legitimate interests (e.g., billing, fraud prevention, analytics, product cost management). When required by law, or by contract, we obtain consent for specific processing activities (for example, marketing communications).

4. What we collect

We collect Pricing Data and associated Personal Data from:
You directly (e.g., quote requests, purchase orders, negotiations, account registrations);
Your authorized representatives (e.g., agents, procurement officers);
Third-party service providers (e.g., payment processors, shipping partners) and public business registries when necessary;
Internally (e.g., sales, ERP and CRM systems capturing quotes, discounts, contract terms).

Typical data elements:

Company name, billing/shipping address, tax ID;
Contact name, email, phone, role/title;
Product SKUs, order quantities, unit prices, discounts, taxes, shipping charges;
Contract start/end dates, payment terms, historical invoices and credit notes;
Internal costing information used to generate prices (access restricted).

5. How we use Pricing Data

We use Pricing Data to:

Prepare, deliver and honor quotes, invoices and contracts;
Process and reconcile payments and refunds;
Administer discounts, rebates and loyalty or volume programs;
Manage inventory planning, production scheduling and procurement;
Perform analytics and forecasting (often aggregated/anonymized);
Prevent fraud and comply with legal, tax and audit obligations;
Defend legal claims and respond to lawful requests from authorities.

Where analytics or benchmarking uses Pricing Data, we will preferentially aggregate and anonymize data so that individual customers or prices cannot be identified unless necessary and authorized.

6. Confidentiality and access controls

Pricing Data is treated as confidential business information. We protect it by:
Role-based access control (least-privilege access to systems);
Strong authentication for systems containing pricing and financial data;
Encryption of sensitive pricing and payment data in transit and at rest where feasible;
Contractual Non-Disclosure Agreements (NDAs) with employees, contractors and third-party vendors who access pricing data;
Regular training, audits and logging to detect and prevent unauthorized access.
Employees are only authorized to access Pricing Data necessary to perform job duties. Violations of confidentiality policies may result in disciplinary action, up to termination and legal remedies.

7. Sharing and disclosure

We will not sell your Pricing Data. We may share Pricing Data with:
Service providers and vendors (e.g., payment processors, freight forwarders, CRM/ERP providers) under written agreements requiring confidentiality and adequate security;
Subsidiaries, affiliates and authorized distributors when required to fulfill orders and contractual obligations;
Our auditors, legal advisors and accountants as needed for compliance and financial reporting;
Law enforcement, courts, regulators or government agencies where required by law or to protect our legal rights.
When sharing Pricing Data with third parties we use contractual safeguards (data processing agreements, confidentiality clauses) and require appropriate security controls.

8. Pricing accuracy, quotes and errors

All quotes and pricing communications include explicit validity periods and terms. We reserve the right to correct pricing errors (typographical or system) and will notify affected customers promptly. In exceptional cases where a pricing error cannot be corrected amicably, remedies will be handled according to contract terms and applicable law.

9. Retention

We retain Pricing Data for as long as necessary to provide services, to meet contractual and legal obligations (tax, warranty, dispute resolution), and for legitimate business needs (typically 6–10 years depending on jurisdiction and document type). Where feasible, we archive or anonymize older records.

10. International transfers

Pricing Data may be transferred to and stored in countries other than your country of residence. When doing so, we ensure adequate protections (standard contractual clauses, equivalent safeguards) as required by applicable law.

11. Your rights

Depending on your jurisdiction, you may have rights including:
Access: obtain a copy of Pricing Data we hold about you;
Rectification: correct inaccurate or incomplete data;
Deletion: request erasure where there is no legal or contractual requirement to retain;
Restriction or objection: request limits on processing for certain purposes;
Portability: receive Your Personal Data in a structured, machine-readable format for transfer;
Withdraw consent at any time for processing based on consent;

Lodge a complaint with a supervisory authority.
To exercise rights, contact the Privacy Officer at [Info@jrvisualtec.com]. We may require identity verification and will respond within applicable legal timeframes.

12. Security incidents and breach notification

In the event of a data breach affecting Pricing Data or associated Personal Data, we will follow our incident response plan, take steps to contain and remediate the breach, and notify affected parties and regulators as required by law.

13. Third-party websites and tools

Our website or quoting tools may link to third-party sites or use third-party tools (analytics, chat, payment gateways). Those parties have their own privacy practices; we are not responsible for their policies. We require third parties handling Pricing Data to meet confidentiality and security obligations.

14. Children and minors

We do not knowingly collect or maintain Pricing Data from individuals under 18. If we learn we have such data, we will delete it unless required for legitimate business reasons and with appropriate consent.

15. Changes to this policy

We may update this policy to reflect operational, legal or regulatory changes. Material changes will be posted on our website with a revised Effective Date. Continued use of our services after changes indicates acceptance.

16. Contact, requests and complaints

Email: [Info@jrvisualtec.com]
Whatsapp: [+86 13632517086]

If you have questions, wish to exercise data rights, request a copy of your Pricing Data, or submit a complaint, contact the Privacy Officer. You may also lodge a complaint with a relevant data protection authority.

17. Legal disclaimer

This document is a general template and does not constitute legal advice. For jurisdiction-specific requirements (e.g., GDPR, CCPA/CPRA, PIPL), or to incorporate into contract terms and NDAs, consult qualified legal counsel and adapt the policy accordingly.